Your Care, Your Choice
Navigate consumer-directed services with confidence. We provide reliable fiscal support, so you can focus on your well-being.
Navigate consumer-directed services with confidence. We provide reliable fiscal support, so you can focus on your well-being.
CareWave Solutions SWVA LLC was founded with the mission of providing high‑quality Consumer Directed Service Facilitation services throughout Southwest Virginia.
We believe individuals and families should have the ability to direct their own care while receiving the guidance and support needed to navigate Medicaid waiver programs. Our role is to help ensure services are implemented safely, effectively, and in alignment with each individual’s goals.
Our team is dedicated to maintaining open communication with individuals, families, support coordinators, and attendants to promote successful outcomes and long‑term stability.

CareWave Solutions SWVA LLC provides Consumer Directed Service Facilitation (CDSF) services for individuals enrolled in Virginia Medicaid waiver programs.
Our role is to support individuals who choose to direct their own services by helping them manage responsibilities related to hiring attendants, maintaining service compliance, and ensuring the health and safety of the individual receiving services.
We work closely with the Employer of Record (EOR), families, and support coordinators to ensure services remain aligned with the Individual Support Plan (ISP).
Our Consumer Directed Service Facilitation services include:
• Initial service setup and orientation
• Ongoing service monitoring and oversight
• Assistance with Employer of Record responsibilities
• Monthly contact and support
• Quarterly service reviews
• Health and safety monitoring
• Documentation and compliance support
• Guidance on backup plans and emergency procedures
• Coordination with support coordinators and care teams
Our goal is to ensure individuals receive the services they need while maintaining full compliance with Virginia Medicaid requirements.
CareWave Solutions SWVA LLC serves individuals receiving services through Virginia Medicaid waiver programs, including:
• Community Living (CL) Waiver
• Family Individual Supports (FIS) Waiver
We support:
• Individuals with developmental disabilities
• Individuals requiring long‑term care support
• Families managing consumer directed services
• Employers of Record who need guidance and oversight
Our services are designed to help individuals maintain independence while ensuring services are delivered safely and effectively.
Locations served: Carroll County, Grayson County, Floyd County, Wythe County, and the City of Galax
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
CareWave Solutions SWVA LLC is committed to protecting the privacy and confidentiality of individuals who visit our website or utilize our services. This Privacy Policy explains how we collect, use, and protect information obtained through our website. By using this website, you agree to the terms of this Privacy Policy.
We may collect limited personal information when individuals voluntarily provide it through our website contact forms or communications.
This information may include:
Information collected through the website may be used to:
Information submitted through the website will not be sold or shared for marketing purposes.
CareWave Solutions SWVA LLC maintains strict confidentiality standards in accordance with applicable federal and state regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
Any personal or service‑related information obtained through service delivery is maintained in secure records and is only accessed by authorized personnel.
CareWave Solutions SWVA LLC may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
If you have questions regarding this Privacy Policy, please contact:
CareWave Solutions SWVA LLC
Email: clientcare@carewavesolutions.net
Phone: 276-237-8714